Easy Exchange & Return

Exchange and Return Policy of DR. Herbify:

We fully understand that due to some circumstances, customers want to exchange or return the product. So, here is every answer to the questions related to it and policies to make the process more convenient for you.

Conditions for Exchange and Return:

• Firstly, if the seal of the product is broken. So, it is NOT exchangeable or returnable.
• If the product is unopened then the time for Exchange and Return is 7 DAYS with the deduction fee of 250 Rs ( For Return Only, Exchange is Absolutely Free).

Partial And Full Refund Policy:

• Partial And Full Refund Policy:
• If any customer is allergic to the ingredients or from the smell of them then the customer is ELIGIBLE for a partial refund (A full Refund will not be given in this situation )

Process of Exchange of Return:

• The customer has to deliver the product to the return address of DR. Herbify ( For return address, contact customer support)
• Once the product reaches the destination we will refund you as per the policy in 24 hours ( Business Days Only )
• There is a fee of 250 rs that will be deducted from the refund. While the exchange is completely free.

Exchange and Return Timeframe:

• The return and exchange are only AVAILABLE within 7 days of product delivery.
• To ensure the process of return or exchange of the product, send us a picture of the product with the original receipt ( The receipt pasted on the package of the product )
• Returning just because you change your mind is NOT acceptable at all.

Dr. Herbify aims to give you ease at every stage possible. If you have more questions or concerns. Don’t hold back and contact us on our Customer support Number or Send us an Email and we will get back to you.